Discover our FAQs
Customer Support: Find information on orders, shipping, returns, and more.
Have a question about our stones? We’ve got answers!
Browse through our frequently asked questions to find answers to common inquiries about our premium stones. If you don’t find what you’re looking for, feel free to contact our customer support team.
How can I track my stone shipment?
Tracking your stone shipment is easy! Once your order is shipped, you will receive a confirmation email with a tracking number. Simply click on the tracking number or enter it on our website’s tracking page to get real-time updates on the status of your delivery.
What is your return policy for stones?
We offer hassle-free returns within 30 days. Unused stones in original packaging with tags can be returned. Contact our support team to start the process.
How long does stone shipping take?
We understand that you’re excited to receive your new stones. Our standard shipping usually takes 3-5 business days within the United States. However, please note that shipping times may vary depending on the stone’s availability and your location. Rest assured, we always strive to get your order to you as quickly as possible.
Do you offer international shipping for stones?
Yes, we offer international shipping! We believe that everyone should have access to our premium stones. Please note that international shipping may take longer than domestic shipping, depending on your location. Additional customs fees and import duties may apply, which will be the responsibility of the customer.
Contact Us
Get in Touch with Naturistic Stones for Exceptional Customer Support
Contact Naturistic Stones for Premier Support
188 Hood Avenue
Los Angeles, CA 90001
(310) 555-7890
info@naturisticstones.com
